Store Policies
***REFUNDS AND EXCHANGE/STORE CREDIT ONLY WITHIN 7 BUSINESS DAYS!***
RETURNS MUST MEET THESE REQUIREMENTS:
1. Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, soiled, and without clothing tags. Items must be in a condition suitable for resale.
2. Merchandise must have all tags, including any hangtags attached.
Any merchandise marked "Final Sale" cannot be returned
***Non-returnable merchandise include: sale products, bodysuits and accessories.
3. We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear, the smell of fragrances and smoke.
4. Customer is responsible for shipping fees to send the order back to Lovely Chic Boutique.
5. Shipping fees are non refundable.
6. Refunds will be processed in the same form in which the original payment was made.
**Please include your original packing slip so we know who you are. If you've misplaced your packing slip no worries, you may enclose a note with your full name and/or order number and indicate if you'd like to exchange an item for a different size, color, item or just receive a merchandise credit. If an exchange is not indicated or the size you're requesting for the exchange is unavailable a merchandise credit will be issued in the form of a gift card sent via email.
If you meet the refund and return/exchange requirements please ship item(s) to:
Destiny Marshall
720 US Hwy 441 #1104
Lady Lake, FL, 32159
RETURN PROCESSING TIME
Upon receipt of your package, your return for a store credit will be processed within 3-4 business days. You will be notified via email once your return has been processed.
We greatly appreciate your business, thank you!
Destiny